About Us

Warm Hearts Await

At Touchstone Communities, we’re no strangers to making people feel welcome. After all, embracing warmth and hospitality is what Texans do. For over 30 years, we’ve been welcoming Texans into our communities with kindheartedness and compassion. We know what it takes to connect with the values of those we serve because Texas is our home.

Warm Hearts Await

At Touchstone Communities, we’re no strangers to making people feel welcome. After all, embracing warmth and hospitality is what Texans do. For over 30 years, we’ve been welcoming Texans into our communities with kindheartedness and compassion. We know what it takes to connect with the values of those we serve because Texas is our home.

Since 1994, we’ve used our purpose, mission and vision as a guidepost to improve the lives of everyone we serve. Touchstone is headquartered in San Antonio, which means our knowledge of Texas culture and values runs deep. Our philosophy of care helps us stay connected to the important work we do, and our leadership is dedicated to upholding the high standards we set for ourselves.

We are honored to have over 20 years of experience caring for Veterans, some of the most cherished members of our society. We have an in-depth understanding of how to meet the unique needs of Veterans, their spouses and Gold Star parents. Touchstone Communities manages four Texas State Veterans Homes.

Our Legacy of Care

Our Legacy
of Care

Our Vision

Make lives better through a best-in-class healthcare experience.

Our mission is our reason for being—it is our focus for all interactions. Connection to our mission creates expectations and a sense of direction.

Our Mission

Our Purpose

To be the leading post-acute healthcare solution in the markets we serve. Our vision creates the image of our ultimate aspiration. It defines our overreaching, long-term goals and challenges our team members.

To glorify God.

Our purpose gives meaning and an enduring reason to exist. It provides the standard for what matters most in our company. At Touchstone we have the privilege of leveraging our work to fulfill our larger life-calling.

The Touchstone Experience, our pledge to Service Excellence, is all about exceeding customer expectations and delivering a best-in-class experience that delights our customers. In addition to our Purpose, Vision and Mission, our TouchPOINTS and “Be” Attitudes fuel our dedication to Service Excellence.

Philosophy of Care

TouchPOINTS

Passion: We love what we do, and we show it—this fuels our actions


Ownership: We take personal responsibility for actions and results


Integrity: We are honest and have an unwavering commitment to doing the right thing


Navigator: We eliminate barriers and shine a light on solutions


Teamwork: We care about each other personally and professionally and work together to reach our highest potential


Stewardship: We responsibly and wisely care for and oversee all that is entrusted to us

"Be" Attitudes

Be Accountable: Operate above the line—See It, Own It, Solve It, Do It


Be Innovative: Adapt and bring value


Be Authentic: Our actions should match our words


Be Humble: Don’t hide our light but remember who makes it shine


Be Inclusive: Honor differences of all kinds; every voice on our team matters


Be Kind: Do unto others as you would have them do unto you


Be Present: Participate in the now


Be Understanding: Act with grace and be quick to forgive


Be Well: Promote physical, emotional, and spiritual health


Be Compassionate: Recognize the needs of others and take action to help


Be Experts: Reflect knowledge and professionalism in appearance and behavior


Be Trustworthy: Honor commitments

"Be" Attitudes

Be Accountable: Operate above the line—See It, Own It, Solve It, Do It


Be Innovative: Adapt and bring value


Be Authentic: Our actions should match our words


Be Humble: Don’t hide our light but remember who makes it shine


Be Inclusive: Honor differences of all kinds; every voice on our team matters


Be Kind: Do unto others as you would have them do unto you


Be Present: Participate in the now


Be Understanding: Act with grace and be quick to forgive


Be Well: Promote physical, emotional, and spiritual health


Be Compassionate: Recognize the needs of others and take action to help


Be Experts: Reflect knowledge and professionalism in appearance and behavior


Be Trustworthy: Honor commitments

“I had the fortunate luck in being brought to this place. I met wonderful patients, nurses, techs and therapists. They treated me as family, gave me my meds on time, and looked after me when I needed it. Therapy was a great time, they made me feel human again. I will recommend anyone to this facility. My mom spent 5 years in and out of therapy facilities. I spent almost all my time with her, so I know therapy facilities. Never knew therapy facilities could be as GREAT as The Heights on Huebner.”


– Debbie Pena